Bank of America Financial Center at 27489 Ynez Road, Temecula, California.

Horrible! I was there on Tuesday and just in the short time I was in this branch I observed 3 other people walking out upset and unsatisfied. I have never in my 11 years of banking with BofA witnessed such poor customer service. The Business Banker that I worked with frustrated me so much that I just ended up taking the reasonably sized check that I wanted to deposit into a new simple savings account back - and myself walked out. My request was so easy. Open me a new savings and put the check into it. I wouldn't think anyone could make something so easy so hard, but she did. Over the years I have had minor issues here and there, but this experience topped it all. Complete incompetence. I am moving my all my banking to Chase. I went there yesterday and opened new accounts, it was easy and professional! Apparently I have put this move off way too long!

The "manager" needs to just let me do what I need to do without asking me 100 questions and allow me some personal space.